Bank by Phone
Bank by Phone
Discover the convenience and flexibility of banking on the go with our toll-free, 24-hour Bank-by-Phone system. Imagine managing your finances without interrupting your busy schedule. Whether you need to check your HEFCU account check balances, transfer funds between your HEFCU accounts, review recent transactions, make a loan payment to your HEFCU loan, or withdrawal funds (sent as a check), through the use of a touch-tone landline phone or mobile phone, HEFCU offers a seamless and secure way to handle your banking needs. This 24/7 service ensures that your credit union is never more than a phone call away, providing you with the ultimate convenience and peace of mind.
How Do I Use This System?
Simply call 1-800-551-3001 and the voice will prompt you through the procedures.
For English, press 1. Para Español, oprima el 2.
Enter your account number followed by the # sign
Enter your PIN followed by # sign
- For Account Information, press 1
- For Savings, press 1 (listen carefully as your available suffixes will be listed)
- For Checking, press 2
- For CD/IRA, press 3
- For Loans, press 4
- For Credit Cards, press 5
- For Accounts, press 6
- For Transfers and Withdrawals, press 2
- To transfer within the same account, press 1
- For cross account transfers, press 2
- For withdrawal by check, press 3 (listen carefully as your available suffixes will be listed)
- For Special Services, press 3
- To change PIN, press 1
- To change PIN, press 1
To Repeat this menu, press 9
For a member service representative, press 0
Things to Remember
- When entering dollars and cents, omit the decimal point.
- All checks will printed from and mailed out of the Princeton location.
- Transactions performed after hours are handled on the next business day.
Any questions, please call (609) 951-0700 during regular business hours Monday through Friday, 8:30AM-4:30PM
